SIRET NUMBER : 49781847600010
name : STEINMETZ angélique
vAT number and social capital (not available because auto entrepreneur)
terms and conditions of sale
of online products to individual consumers
IMPORTANT INFO : we ask for a phone number which is only used for the delivery "mondial relais" or "UPS for the big parcels" because these modes of delivery obligatorily ask for your cell phone number ( so that you receive a SMS indicating you the follow-up of your delivery ) .......... in no case we make telephone canvassing or we do not yield your personal co-ordinates to another organization...
your phone number remains totally confidential!
you can register free of charge on the opposition list to telephone solicitation on the website
www.bloctel.gouv.fr
Preamble
The present general conditions of sale apply to all sales concluded on the website hotrodspirit.
The website https://www.deco-us.com is a service of :
- The individual company hotrodspirit
- located 4 rue du moulin 70700 choye, france
- URL address of the site : https://www.deco-us.com
- e-mail : [email protected]
- phone number : 0632009054
The website hotrodspirit commercializes the following products : american decoration.
The customer declares to have acquainted with and to have accepted the general conditions of sale before the placing of his order. The validation of the order is thus worth acceptance of the general conditions of sale.
Article 1 - Principles
The present general conditions express the entirety of the obligations of the parts. In this sense, the purchaser is considered to accept them without reserve.
The present general conditions of sale apply to the exclusion of all other conditions, and in particular those applicable for sales in store or by means of other distribution and marketing circuits.
They are accessible on the website hotrodspirit and will prevail, if necessary, over any other version or any other contradictory document.
The seller and the purchaser agree that the present general conditions govern exclusively their relationship. The seller reserves the right to modify its general conditions from time to time. They will be applicable as soon as they are put on line.
If a condition of sale were to be lacking, it would be considered to be governed by the uses in force in the sector of the remote sale whose companies have their seat in France.
Article 2 - Contents The present general conditions have for object to define the rights and obligations of the parts within the framework of the sale on line of goods proposed by the salesman to the purchaser, starting from Internet site . The present conditions relate only to the purchases carried out on the site of and delivered exclusively in Metropolitan France or Corsica. For any delivery in the DOM-TOM or abroad, it is advisable to address a message to the following e-mail address: @msn.com. These purchases concern the following products: American decoration.
hotrodspirit
hotrodspirit hotrodspirit
Article 3 - Pre-contractual information The purchaser recognizes to have had communication, before the placing of his order and the conclusion of the contract, in a readable and comprehensible way, of the present general conditions of sale and all the information listed in the article L. 221-5 of the code of the consumption. Are transmitted to the buyer, in a clear and understandable way, the following information:- the essential characteristics of the good; - the price of the good and/or the method of calculating the price; - if applicable, any additional transport, delivery or postage costs and any other costs that may be payable; - in the absence of immediate execution of the contract, the date or time by which the seller undertakes to deliver the good, regardless of its price;- information relating to the identity of the seller, its postal, telephone and electronic contact details, and its activities, those relating to the legal guarantees, the functionalities of the digital content and, where applicable, its interoperability, the existence and terms of implementation of guarantees and other contractual conditions.
Article 4 - The order The buyer has the possibility of placing his order online, from the online catalog and by means of the form that appears, for any product, within the limits of available stocks. The buyer will be informed of any unavailability of the product or good ordered. For the order to be validated, the buyer will have to accept, by clicking on the indicated place, the present general conditions. He will also have to choose the address and the mode of delivery, and finally to validate the mode of payment. The sale will be regarded as final: - after the sending to the purchaser of the confirmation of the acceptance of the order by the salesman by electronic mail; - and after cashing by the salesman of the integrality of the price. Any order is worth acceptance of the prices and the description of the products available to the sale. Any dispute on this point will intervene within the framework of a possible exchange and guarantees mentioned below. In certain cases, in particular default of payment, erroneous address or other problem on the account of the purchaser, the salesman reserves the right to block the order of the purchaser until the resolution of the problem.For any question relating to the follow-up of an order, the purchaser can call the following telephone number: 0632009054 (cost of a local call), at the following days and times: from Monday to Friday from 9 am to 8 pm, or send an e-mail to the salesman at the following e-mail address: @msn.com.
hotrodspirit
Article 5 - Electronic signature The online provision of the buyer's credit card number and the final validation of the order will be considered as proof of the buyer's agreement: - payability of the sums due under the order form; - signature and express acceptance of all operations carried out.In case of fraudulent use of the credit card, the buyer is invited, as soon as this use is noticed, to contact the seller at the following phone number: 0632009054.
Article 6 - Confirmation of order The salesman provides to the purchaser a confirmation of order, by electronic messaging.
Article 7 - Proof of the transaction The computerized registers, preserved in the data-processing systems of the salesman in reasonable conditions of safety, will be regarded as the proofs of the communications, the orders and the payments occurred between the parts. The filing of the purchase orders and the invoices is carried out on a reliable and durable support being able to be produced as proof.
Article 8 - Information on the products The products governed by the present general conditions are those which appear on the Internet site of the salesman and which are indicated as sold and dispatched by the salesman. They are offered within the limits of available stocks. The products are described and presented with the greatest possible accuracy. The photographs of the products are made by me, please note that a very slight difference in color and possible following the settings of computer screens or telephone.
Article 9 - Price The seller reserves the right to modify its prices at any time but undertakes to apply the rates in force indicated at the time of the order, subject to availability on that date. Prices are indicated in euros and include VAT. They do not take into account the delivery costs, invoiced in supplement, and indicated before the validation of the order.
Article 10 - Method of payment It is an order with obligation of payment, which means that the placing of the order implies a payment of the purchaser. To regulate its order, the purchaser has, with its choice, of the whole of the methods of payment placed at its disposal by the salesman and listed on the site of the salesman. The purchaser guarantees to the salesman that he has the authorizations possibly necessary to use the method of payment chosen by him, at the time of the validation of the purchase order. The seller reserves the right to suspend any order processing and any delivery in case of refusal of authorization of payment by credit card from the officially accredited organizations or in case of non-payment. The seller reserves the right to refuse to make a delivery or to honor an order from a buyer who has not paid in full or in part a previous order or with whom a payment dispute is being administered. The payment of the price is made in full on the day of the order, according to the following methods:- credit card - paypal - cheque - bank transfer
Article 11 - Availability of products - Refund - Resolution Except in case of force majeure or during periods of closure of the online store which will be clearly announced on the homepage of the site, the shipping times will be, within the limits of available stocks, those indicated below. The shipping times run from the date of registration of the order indicated on the email confirmation of the order. For deliveries in Metropolitan France and Corsica, the time is 2 days from the day after the buyer has placed his order, according to the following procedures: colissimo. At the latest, the deadline will be 30 working days after the conclusion of the contract. For deliveries in the DOM-TOM or another country, the delivery terms will be specified to the buyer on a case-by-case basis. In the event of non-compliance with the date or delivery period agreed upon, the buyer must, before breaking the contract, instruct the seller to execute it within a reasonable additional period.In the event of failure to comply with this new deadline, the buyer may freely withdraw from the contract. The buyer must complete these successive formalities by registered letter with acknowledgement of receipt or by writing on another durable medium.The contract shall be deemed to have been terminated on receipt by the seller of the letter or writing informing him of such termination, unless the trader has performed in the meantime. The buyer may, however, terminate the contract immediately if the dates or time limits referred to above constitute an essential condition of the contract for him.In this case, when the contract is cancelled, the seller is obliged to reimburse the buyer for the totality of the sums paid, at the latest within 14 days following the date on which the contract was cancelled. In the event of unavailability of the ordered product, the buyer will be informed as soon as possible and will have the possibility of cancelling his order. The purchaser will then have the choice to ask either for the refunding of the paid sums (what I make immediately after the request), or the exchange of the product.
Article 12 - Modalities of delivery The delivery means the transfer to the consumer of the physical possession or the control of the good. The ordered products are delivered according to the methods and the time specified above. The products are delivered to the address indicated by the purchaser on the purchase order, the purchaser will have to take care of its exactitude. Any package returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the expense of the buyer. The buyer can, at his request, obtain the sending of an invoice to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form. If the buyer is absent on the day of delivery, the deliveryman will leave a notice of passage in the mailbox, which will allow the withdrawal of the parcel at the place and time indicated. If at the time of delivery, the original packaging is damaged, torn, open, the buyer must check the condition of the items. If they have been damaged, the buyer must refuse the package and note a reservation on the delivery slip (package refused because open or damaged). The buyer must indicate on the delivery slip and in the form of handwritten reservations accompanied by his signature any anomaly concerning the delivery (damage, missing product compared to the delivery slip, damaged package, broken products ...).This verification is considered to have been carried out as soon as the buyer, or a person authorized by him, has signed the delivery note. The buyer must then confirm these reservations to the carrier by registered mail within
three working days following receipt of the item(s) and send a copy of this letter by e-mail, fax or simple mail to the seller at the address indicated in the legal notices on the site.
the time mentioned is carried has 10 days when the consumer takes personally delivery of the transported objects and when the carrier does not justify to him to have left the possibility of effectively checking their good state
Article 13 - Errors of delivery
The purchaser will have to formulate near the salesman, any complaint of error of delivery and/or nonconformity of the products in kind or in quality compared to the indications being reproduced on the purchase order.
The complaint could be made, with the choice of the purchaser:
- by telephone with the following number: 0632009054;
- by e-mail with the following address: [email protected]
Any complaint not carried out in the rules defined above could not be taken into account and will release the salesman of any responsibility with respect to the purchaser.
With reception of the complaint, the salesman will allot a number of exchange of the product (S) concerned and will communicate it by e-mail to the purchaser. The exchange of a product can take place only after the attribution of the number of exchange.
In case of error of delivery or exchange, any product to be exchanged or refunded will have to be turned over to the salesman as a whole and in its packing of origin, in Colissimo, with the following address: 4 street of the mill, 70700 choye.
The expenses of return are the responsibility of the salesman.
****************************************************************************************************
*Article 14 - Product warranty *14-1 Legal guarantee of conformity the legal guarantee of conformity applies independently of any commercial guarantee that may have been granted |
****************************************************************************************************
Article 15 - Right of withdrawal
Application of the right of withdrawal
In accordance with the provisions of the code of consumption, the purchaser has a period of 14 days following the communication of his decision to withdraw, to return any article which does not suit him and to ask for the exchange or the refunding without penalty, with the exception of the expenses of return which remain the responsibility of the purchaser.
The returns are to be made in their original condition and complete (packaging, accessories, instructions ...) allowing their remarketing in new condition, accompanied by the purchase invoice.
The damaged, soiled or incomplete products are not taken back.
The right of withdrawal can be exercised online, using the withdrawal form available on this website. In this case, an acknowledgment on a durable medium will be immediately communicated to the buyer. Any other method of declaration of withdrawal is accepted. It must be unambiguous and express the desire to withdraw.
In case of exercising the right of withdrawal within the above-mentioned period, the price of the product(s) purchased and the shipping costs are refunded.
The return costs are borne by the buyer.
The exchange (subject to availability) or refund will be made upon recovery of the goods or until the buyer and provides proof of shipment of these goods
Exceptions
According to Article L221-28 of the Consumer Code, the right of withdrawal can not be exercised for contracts :
- the supply of goods whose price depends on fluctuations in the financial market beyond the control of the trader and likely to occur during the withdrawal period;
- the supply of goods made to the consumer's specifications or clearly personalized;
- the supply of goods likely to deteriorate or expire rapidly;
- the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
- the supply of goods which, after being delivered and by their nature, are inseparably mixed with other articles;
- supply of alcoholic beverages whose delivery is delayed beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the trader;
- maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by him, within the limit of spare parts and work strictly necessary to meet the emergency;
- supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
- supply of a newspaper, periodical or magazine, except for subscription contracts to these publications;
- supply of digital content not provided on a physical medium whose performance has begun after prior express consent of the consumer and express waiver of his right of withdrawal.
Article 16 - Force majeure All circumstances beyond the control of the parties preventing the performance under normal conditions of their obligations are considered as causes of exemption from the obligations of the parties and lead to their suspension. The party that invokes the circumstances referred to above must immediately notify the other party of their occurrence, as well as their disappearance.All facts or circumstances that are irresistible, external to the parties, unforeseeable, unavoidable, independent of the will of the parties and that cannot be prevented by the latter, despite all reasonably possible efforts, shall be considered as force majeure. Expressly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of the courts and French tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the stoppage of telecommunication networks or difficulties specific to telecommunication networks external to customers. The parties will meet to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the case of absolute necessity has a duration higher than three months, the present general conditions could be cancelled by the injured part.
Article 17 - Intellectual property The contents of the Internet site remain the property of the salesman, only holder of the rights of intellectual property on this contents. The purchasers commit themselves not to make any use of this contents; any total or partial reproduction of this contents is strictly prohibited and is likely to constitute an offence of counterfeit.
Article 18 - Data-processing and Freedoms The personal data provided by the purchaser are necessary for the treatment of its order and the establishment of the invoices. They can be communicated to the partners of the salesman in charge of the execution, the treatment, the management and the payment of the orders.The processing of information communicated through the website has been declared to the CNIL. The buyer has a permanent right of access, modification, rectification and opposition with regard to information concerning him. This right can be exercised in the conditions and according to the methods defined on the site .
hotrodspirit
hotrodspirit
Article 19 - Partial non-validation If one or more stipulations of the present general conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their force and their scope.
Article 20 - Non-waiver The fact that one of the parties does not avail itself of a breach by the other party of any of the obligations referred to in these general conditions shall not be interpreted for the future as a waiver of the obligation in question.
Article 21 - Title In case of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.
Article 22 - Language of the contract The present general conditions of sale are written in French language. In the case where they would be translated into one or more foreign languages, only the French text would be authentic in the event of litigation.
Article 23 - Mediation and settlement of disputes you have a concern with your order and in 100% of the cases we are there to solve the problem
by mail to [email protected] or by phone at 06 32 00 90 54
but you should know that according to the law we contribute to a mediation service which is :
SAS MEDIATION SOLUTION
Certified CECMC
222 Chemin de la bergerie 0
1800 Saint Jean de Niost
ATTESTATION CONSUMER MEDIATION DEVICE
I, the undersigned, Eliane SIMON, mediator, President of Sas Médiation Solution,
entity of mediation entity accredited by the Commission d'Evaluation et de Contrôle de la Médiation de la Consommation (CECMC), since December 14, 2018, attests thate:
HOTRODSPIRIT
4 Rue du Moulin
70700 CHOYE
Has met the obligations dictated by articles L.611 to L.616 and R.612 to R.616 of the code of the Code and has appointed, as Mediator of the Consumption of the consumption
:Sas Mediation Solution
222, chemin de la Bergerie
01800 Saint Jean de Niost
Tel. 04 82 53 93 06
Website: https://www.sasmediationsolution-conso.fr
Email: contact@sasmediationsolution-conso.fr
Membership registered under number: CS0001100/2005
In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent settlement by extrajudicial means of online disputes between consumers and professionals in the European Union. This platform is accessible at the following link: https: //webgate.ec.europa.eu/odr/.
Article 24 - Applicable law The present general conditions are subject to the application of French law. The competent court is the judicial court. It is so for the rules of substance as for the rules of form. In the event of litigation or of complaint, the purchaser will address in priority to the salesman to obtain a friendly solution. Article 25 - Protection of personal data Collected data The personal data which are collected on this site are the following ones: - opening of account:when the user's account is created, his name; first name; e-mail address; telephone number; postal address; - connection: when the user connects to the website, it records, in particular, his name, first name, connection data, usage data, location and payment data; - profile:the use of the services provided on the website makes it possible to fill in a profile, which may include an address and a telephone number; - payment: within the framework of the payment of the products and services offered on the website, the website records financial data relating to the user's bank account or credit card; - communication:when the website is used to communicate with other members, the data concerning the user's communications are temporarily stored; - cookies: cookies are used in the context of the use of the website. The user has the possibility to deactivate the cookies from the settings of his browser. Use of personal data The personal data collected from the users are intended to provide the services of the website, their improvement and the maintenance of a secure environment. Specifically, the uses are as follows:-access and use of the website by the user; - management of the operation and optimization of the website; - organization of the conditions of use of the Payment Services; -verification, identification and authentication of the data transmitted by the user; - offering the user the possibility of communicating with other users of the website; - implementation of user assistance - personalization of services by displaying advertisements according to the user's browsing history and preferences - prevention and detection of fraud, malicious software and management of security incidents - management of possible disputes with users; - sending commercial and advertising information, according to the user's preferences.Sharing of personal data with third parties Personal data may be shared with third-party companies in the following cases:-when the user uses the payment services, for the implementation of these services, the website is in relation with third party banking and financial companies with which it has contracts; - when the user publishes, in the free comment areas of the website, information accessible to the public - when the user authorizes a third party's website to access his/her data - when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to the user's data in order to provide these services and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data; - if required by law, the websitemay transmit data to respond to claims against the website and to comply with administrative and judicial proceedings; - if the website is involved in a merger, acquisition, transfer of assets or receivership, it may be required to transfer or share all or part of its assets, including personal data. In this case, users will be informed before the personal data is transferred to a third party. Security and confidentiality The website implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information on the Internet. Implementation of users' rights Pursuant to the regulations applicable to personal data, users have the following rights, which they may exercise by making their request to the following address: @msn.com. - the right of access: they may exercise their right of access to know their personal data, in which case, before implementing this right, the website may request proof of the user's identity in order to verify its accuracy. - the right of rectification: if the personal data held by the website are inaccurate, they may request the update of the information. - the right of deletion of data: users may request the deletion of their personal data, in accordance with applicable data protection laws. - the right to limitation of processing: users may request the website to limit the processing of personal data in accordance with the assumptions provided for by the GDPR. - the right to object to the processing of data: users may object to their data being processed in accordance with the assumptions provided for by the RGPD. - the right to portability: they can request that the website gives them the personal data provided to it in order to transmit them to a new website. Evolution of the present clause The website reserves the right to make any modification to the present clause on the protection of personal data at any time. If a change is made to this data protection clause, the website undertakes to publish the new version on its website. The website will also inform users of the change by e-mail at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, he/she has the possibility to delete his/her account.
hotrodspirit
article 25
The resolution puts an end to the contract.
The resolution takes effect, as the case may be, either under the conditions provided for in the resolutory clause, or on the date of receipt by the debtor of the notification made by the creditor, or on the date fixed by the judge or, failing that, on the date of the writ of summons.
Where the benefits exchanged could not be used except by the full performance of the contract which has been terminated, the parties must return to each other in full what they have obtained. Where the benefits exchanged have become useful in the course of the mutual performance of the contract, there is no need to make restitution for the period before the last benefit not received in return; in this case, the termination is qualified as cancellation.
Restitution shall be made in accordance with the conditions set out in Articles 1352 to 1352-9.
Appendix: Cancellation form: you can fill it out online if you created an account when you ordered!
in this case click on the following link RETRACTION
you can also use the following template or copy and paste it and print it if it is easier for you or if you did not create an account when you ordered
you can also contact me by phone at 0632009054 (Monday to Saturday from 10 am to 8 pm please)
(to be completed by the consumer,
and sent by mail,
within the maximum period of 14 days from receipt of the goods)
Cancellation form
For the attention of :
hotrodspirit
located at: 4 rue du moulin, 70700 choye
phone number: 0632009054
email address: [email protected]
I hereby notify you of my withdrawal from the contract concerning....................., ordered on: .........
Consumer's first and last name: .................
Consumer's address: ...............
...
Date : ..................
Signature of the consumer
Annex :
Code de la Consommation
Article L. 217-4: "The seller delivers a good in conformity with the contract and is responsible for the defects of conformity existing at the time of delivery.
He is also responsible for defects in conformity resulting from the packaging, the assembly instructions or the installation when the latter was made his responsibility by the contract or was carried out under his responsibility."
Article L. 217-5: "The good is in conformity with the contract:
1° If it is fit for the use usually expected of a similar good and, if necessary:
- if it corresponds to the description given by the seller and has the qualities that the seller has presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labelling;
2° Or if it has the characteristics defined by mutual agreement between the parties or is fit for any special purpose sought by the buyer, brought to the attention of the seller and accepted by the latter."
Article L. 217-6: "The seller is not bound by the public statements of the producer or his representative if it is established that he did not know them and was not legitimately in a position to know them".
Article L. 217-7: "Defects of conformity which appear within twenty-four months from the delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise.For goods sold second-hand, this period is set at six months. The seller may contest this presumption if it is not compatible with the nature of the goods or the claimed lack of conformity."
Article L. 217-8: "The buyer is entitled to demand that the goods conform to the contract. However, he may not contest the conformity by invoking a defect that he knew or could not ignore when he contracted. The same applies when the defect originates in materials that he himself supplied."
Article L. 217-9: "In the event of a lack of conformity, the buyer chooses between repairing or replacing the goods. However, the seller may not proceed according to the buyer's choice if this choice entails a cost that is manifestly disproportionate to the other option, given the value of the goods or the importance of the defect. In such a case, the seller is obliged to proceed, unless it is impossible to do so, according to the method not chosen by the buyer."
Article L. 217-10: "If the repair and replacement of the goods are impossible, the buyer may return the goods and have the price refunded or keep the goods and have part of the price refunded. The same option is open to him: 1° If the solution requested, proposed or agreed upon in application of article L. 217-9 cannot be implemented within a period of one month following the buyer's complaint; 2° Or if this solution cannot be implemented without major inconvenience for the buyer, given the nature of the good and the use he is seeking. However, the sale may not be cancelled if the lack of conformity is minor."
Article L. 217-11: The application of the provisions of Articles L. 217-9 and L. 217-10 shall be without cost to the buyer. These same provisions do not prevent the awarding of damages.
Article L. 217-12: "The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods."
Article L. 217-13: "The provisions of this section do not deprive the buyer of the right to exercise the action resulting from redhibitory defects as provided for in Articles 1641 to 1649 of the Civil Code or any other action of a contractual or extra-contractual nature that is recognized by law."
Article L. 217-14: "The recourse action may be exercised by the final seller against successive sellers or intermediaries and the producer of the tangible personal property, according to the principles of the Civil Code.
Article L. 217-15: "The commercial guarantee is any contractual commitment of a professional towards the consumer for the reimbursement of the purchase price, the replacement or repair of the good or the provision of any other service in relation to the good, in addition to his legal obligations to guarantee the conformity of the good.
The commercial guarantee is the subject of a written contract, a copy of which is given to the buyer.
The contract specifies the content of the warranty, the terms of its implementation, its price, its duration, its territorial scope and the name and address of the guarantor.
In addition, it clearly and precisely mentions that, independently of the commercial guarantee, the seller remains bound by the legal guarantee of conformity mentioned in articles L. 217-4 to L. 217-12 and that relating to defects in the thing sold, under the conditions provided for in articles 1641 to 1648 and 2232 of the civil code.
The provisions of articles L. 217-4, L. 217-5, L. 217-12 and L. 217-16 as well as article 1641 and the first paragraph of article 1648 of the Civil Code are reproduced in full in the contract.
In the event of non-compliance with these provisions, the warranty shall remain valid. The buyer is entitled to avail himself of it."
Article L. 217-16: "When the buyer asks the seller, during the course of the commercial guarantee that was granted to him at the time of the acquisition or repair of a movable good, for a repair covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee that remained to run.
This period shall run from the date of the buyer's request for intervention or from the date the goods in question are made available for repair, if the goods are made available after the request for intervention."
Civil Code
Article 1641: "The seller is bound by the warranty for latent defects in the thing sold which render it unfit for the purpose for which it was intended, or which so diminish that purpose that the buyer would not have acquired it, or would have paid a lesser price for it, if he had known of them."
Article 1648: "The action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect. In the case provided for by article 1642-1, the action must be brought, on pain of foreclosure, within one year from the date on which the seller may be relieved of the defects or lack of conformity".
Payment in installments with Alma.
If you pay your order in installments, you accept Alma's general customer conditions as well as Alma's special conditions for auto entrepreneur customers.